FAQs

What are your business hours?

The Icing On The Kake business operating hours are Monday through Friday from 9:00 a.m. to 5:00 p.m. EST.

How do I check the status of my order?

Most orders are shipped via USPS first class mail. You will receive a tracking number as soon as your order ships. To check the status of your order, visit www.usps.com and have your tracking number handy.

Which size shirt should I order?

We provide the measurements for most of the garments on our sizing chart. Be advised that ladies fitted tees run small and we generally recommend ordering at least one size up. Our standard unisex t-shirts are more true to size. 

Do you accept returns, cancellations, or exchanges?

Yes, I accept cancellations that are requested within 24 hours of purchase.

No, I do not accept returns or exchanges.  Please contact me, if you have problems with your order.

Do you accept custom or bulk orders?

Yes!  I am passionate about designing quality custom creations for all occasions!  Please complete our Custom Order Form for a quote.